Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit
Elective units BSBMKG501 Identify and evaluate marketing opportunities BSBMKG515 Conduct a marketing audit BSBMKG506 Plan market research BSBADM502 Manage meetings BSBPMG522 Undertake project work BSBSUS501 Develop workplace policy and procedures for sustainability BSBWRT501 Write persuasive copy BSBWOR501 Manage personal work priorities and professional development Additional electives BSBADV507 Develop a media plan BSBADM506 Manage business document design and development BSBMKG514 Implement and monitor marketing activities BSBADV509 Create mass Print media advertisements If you require RPL Kits with comprehensive benchmarking
spirits and liqueurs SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Core units CPCCCM2012 Work safely at heights CPCCDE3016 Identify hazards on demolition sites and apply risk management strategies CPCCDE3017 Select and use hand tools and equipment for demolition tasks CPCCDE3018 Select and use small plant and equipment for demolition tasks CPCCDE3019 Demolish small buildings and structures using hand tools and small plant and equipment CPCCDE3020 Select and use tools and equipment for hot work in the demolition industry CPCCDE3027 Read and interpret demolition site plans and drawings CPCCOM1015 Carry out measurements and calculations CPCCWHS2001 Apply WHS requirements
health and well-being education CHCFAM009 Facilitate family intervention strategies If you require RPL Kits with comprehensive benchmarking
Learning and Assessment Kit-VU23639 Provide myofascial dry needling treatment UET Core units BSBDIV501 Manage diversityOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to